What’s New in Exchange 2010 SP2

Over the past month we’ve been testing Exchange 2010’s recently released Service Pack 2 both in our labs and with some of our customers. Along with the usual collection of bug fixes and security updates, there are two new features that we think will be of interest to system engineers:

1. New Address Book Policies Capabilities – In the past, a user that was on Exchange had access to the entire Global Address List (GAL) in Exchange and Outlook. SP2 enables you to segregate the GAL – such as by division, department or company – and then limit the access of specified groups of users to specified segments of the list.

2. OWA Cross-Site Silent Redirection – Prior to the release of SP2, when a user attempted to use Outlook Web Access (OWA) to get to their email, they sometimes were given a URL link that had to be clicked in order to reach the appropriate client access server. Not only did this create an extra step for the user, it also often resulted in calls to IT from confused users who thought that there was something wrong with the webmail system. With SP2 this redirection happens automatically, saving time for both the users and the engineers who used to field these calls.

At this point we are still testing SP2. If anything else of interest turns up in our testing, we’ll be sure to let you know!

Kevin Szady, Co-founder and Director Technical Services 



One Response to What’s New in Exchange 2010 SP2

  1. In Exchange 2010 SP2, apart from other features of HCW, Mini OWA etc. the most important one is ABP which enabled organization to experience built in GAL segregation for true muti-tenancy in hosted environment.

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